Shipping and Returns

All product orders from this website will be confirmed by return email.

Products ordered will be processed and shipped within three working days and you can expect arrival within one week in Australia. Longer when overseas.

Downloadable products will arrive to nominated email address within 24 hours from receipt of payment.

If after attending a parenting session, purchased a product or had a consultation and feel you have received no benefit in any way, your money may be refunded when the following conditions apply.

Products must be returned as new with the purchase docket, in the same packaging before any refund is forwarded.

If you would like a refund on a parenting session or consultation, a written reason for your dissatisfaction is required prior to a refund being paid. This information will help to build a service of excellence that is satisfying the needs of our valued clients.